Helsinki's Uber for Buses Is Stuck in First Gear

Finland’s quasi-public Kutsuplus isn’t nearing a profit

At a time when everyone wants to be the Uber of something, the public transportation authority in Helsinki, Finland, can lay a better claim than most. For more than a year, anyone with a smartphone has been able to hail a city-run van that will pick up passengers at the public bus stop of their choice and drop them off across town. Ajelo, a local tech startup, has developed the dispatch system, and the city manages the vehicles. That means Ajelo hasn’t had to deal with the objections from local officials that Uber often faces, but the government’s cooperation has brought its own frustrations.

To continue reading this article you must be a Bloomberg Professional Service Subscriber.