Riders on Port Authority: Fix It. Light It. At Least Mop It

  • Patrons of world’s busiest depot unload in agency’s surveys
  • ‘PLEASE FOR THE LOVE OF GOD JUST CLEAN IT,’ a rider pleads

People wait at a gate to board a bus at the New York Port Authority bus terminal in Manhattan

Photographer: Ramin Talaie/Getty Images
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As the Port Authority of New York & New Jersey lays plans for a $10 billion replacement for its Stygian bus terminal in midtown Manhattan, commuters have modest desires.

They want Wi-Fi, natural light, no homeless people sleeping on the floors, no buses idling in the streets. And in the meantime ...