Complaints Over Airport Security Delays Surged 10-Fold in March
- TSA and Congress spar over causes of longer wait times
- U.S. consumer complaints in March were highest in past year
Travelers wait in line before going through Transportation Security Administration screening at Ronald Reagan National airport in Washington, D.C.
Photographer: Andrew Harrer/BloombergThis article is for subscribers only.
Frustrated travelers are turning to the complaint box in growing numbers as long lines and delays getting through airport security result in missed flights.
Complaints filed on such topics as courtesy and processing time surged in March to the highest levels in the past year, according to the Department of Transportation’s monthly Air Travel Consumer Report released Monday.