United's New CEO Vows to End Disunity at Post-Merger Airline
- Munoz says he's heard employees' frustrations under Smisek
- `It's time for a new day,' carrier's chief writes in letter
Oscar Munoz, chief executive officer of United Continental Holdings Inc.
Photographer: Wayne Slezak via United Continental Holdings Inc.This article is for subscribers only.
United Continental Holdings Inc.’s new chief executive officer, who was installed after his predecessor’s ouster, pledged to unite a workforce that’s still divided almost five years after the merger that created the airline.
In a letter to employees, Oscar Munoz promised consultations with workers before adopting any cost cuts and scrutiny of the use of management consultants. He said he’s heard workers’ skepticism in meetings since he succeeded Jeff Smisek on Sept. 8.