Bezos Assails ‘Callous’ Practices as He Rebuts Times Article

Amazon Chief Executive Officer Jeff Bezos asked employees to report to human resources any “shockingly callous management practices” like those described in a New York Times article published over the weekend.

The Bezos request came in a memo to employees rebutting how the Web retailer’s culture was portrayed in the Times’ article, for which more than 100 current and former Amazon employees were interviewed. The story, which mentions employees crying at their desks, included references to an evaluation process that encourages employees to criticize co-workers. It also tells of a worker who was said to have been given a low performance rating after returning from cancer treatment.