Twitter CEO Dick Costolo Q&A: What to Do When People Say ‘You Suck’
A background in improv comedy helps
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Twitter Chief Executive Officer Dick Costolo has had a rough couple of years, taking the company through an initial public offering and shuffling his management team to deliver on high expectations of user and sales growth. Last week, Twitter reported revenue that missed analysts’ projections for the first time, causing its stock to plunge.
Even as Wall Street scrutinizes his leadership, Costolo is in good spirits. He sat down with Bloomberg Television’s Emily Chang and explained his philosophy for dealing with criticism while leading a company. Here’s a portion of their conversation from Studio 1.0, edited for clarity.