Aetna Fined $1 Million for Confusing Medicare Pharmacy Changes

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Aetna Inc. was fined $1 million for providing erroneous information about pharmacies covered by its Medicare drug plans this year, potentially misleading elderly and disabled customers, according to the U.S. government.

The company told Medicare patients that its plans covered medicine at 6,887 pharmacies that actually weren’t in its networks, the U.S. Centers for Medicare and Medicaid Services said in an April 2 letter to the company. About 2,750 people complained to the Medicare agency after discovering their pharmacies weren’t covered, in many cases after their prescriptions were rejected.