Unions Try to Get Between Banks and Their Customers
An international labor group brings its campaign to curb sales quotas to the U.S.
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Five years ago in Copenhagen, leaders from UNI Global Union, a federation that represents 20 million workers in 150 countries, approved a charter that they’re convinced can help avert another financial crisis.
The labor activists argued that by imposing sales quotas, banks had compelled their employees to sell customers products they didn’t need, with risks they didn’t understand. “We had many, many bank employees who had a crisis of conscience,” says Philip Jennings, who heads the umbrella group, based in Nyon, Switzerland.