United Won’t Honor Thousands of Cheap Flights Booked in Error
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United Airlines said it won’t honor cheap flights booked by passengers as a result of a computer error that showed trips such as a $75 first-class fare from London to Newark, New Jersey.
“United is voiding the bookings of several thousand individuals who were attempting to take advantage of an error a third-party software provider made when it applied an incorrect currency exchange rate,” Rahsaan Johnson, a spokesman, said in an e-mail. United filed its fares properly, he said.