Reclining-Seat Spats Put Focus on Air Rage in Packed Jets
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With airlines packing more people onto every plane, frustration among U.S. passengers is boiling into rage over nuisances as minor as a reclining seat-back taking some personal space.
Stress among fliers “is not going to go away anytime soon, and the amount of traffic we’re carrying contributes to that,” said Audrey Stone, president of Transport Workers Union Local 556, which represents Southwest Airlines Co. flight attendants.