Deals
Unlike You, De Blasio Can Influence Service in Cable Deal
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New York Mayor Bill de Blasio has a beef about customer service from cable provider Comcast Corp. and its merger partner Time Warner Cable Inc. -- and unlike most people he’s got a chance to do something about it.
De Blasio asked U.S. regulators this week to demand a commitment for better customer service -- including additional staffing for call centers -- before blessing the $45.2 billion deal. Los Angeles Mayor Eric Garcetti also called for service assurances before No. 1 Comcast, a bottom dweller in consumer rankings, is allowed to absorb the second-largest cable provider.