Samsung Apologizes After China State TV Criticizes Handsets
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Samsung Electronics Co. apologized to Chinese consumers after the national broadcaster criticized the company for making handsets that allegedly malfunction because of faulty memory chips.
Samsung, the world’s largest maker of mobile phones, pledged to provide free maintenance, according to Chinese rules, for the seven models included in China Central Television’s report, according to a statement posted on Samsung’s China website and dated yesterday. The warranty for handsets produced before Nov. 30, 2012, will be extended one year, it said.