, Columnist
Whether Public or Private, Information Technology Is Hard To Do Right
Electrical surges at the National Security Agency's new data storage center highlight the challenges of information technology.
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A timely reminder that the Department of Health and Human Services is not the only place having information technology woes:
This at the NSA -- which is supposed to be so good at what it does that I am half expecting a cheery note from my personal NSA agent reminding me that I should have had whole wheat toast this morning instead of the cheap white bread. Yet the NSA is not even being undone by something difficult, like melding multiple databases into one coherent website. It's having trouble keeping electrical boxes from melting down, which is one of those problems I thought the utilities had solved decades ago.