Pursuits
BMW Owners Vent Anger at Months-Long Wait for Spare Parts
This article is for subscribers only.
South African Neels Kilian was as proud as any BMW owner could be when he got his new 3-Series in May. After getting into an accident a few weeks later and still waiting today for repairs, he’s reconsidering that sentiment.
The resident of Gauteng, South Africa, needs a rear fender replaced before the car is drivable again. In the meantime, he’s still making a monthly payment of 8,000 rand ($770) and has to bear additional costs for work travel because he hasn’t been offered a loaner.