Civic-to-Passat-to-Caravan Buyers Dismiss Consumer Reports: Cars

Liz Doll, a real estate agent in Connecticut, had little interest in the highly rated Hyundai Elantra when shopping for a new car this year. She instead went with a Volkswagen Passat that has drawn mixed reviews.

“The handles on the Hyundai felt cheesy and cheap,” said Doll, a 37-year-old mother of three. “Everything you touched felt like it was going to fall off. I didn’t have that experience with the Passat.”