T-Mobile USA to Cut 1,900 Call-Center Jobs, Close 7 Offices
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T-Mobile USA Inc., the nation’s fourth-largest wireless service provider, will eliminate 1,900 jobs as it reduces the number of call centers to 17 from 24.
T-Mobile has 3,300 employees at the seven call centers scheduled to be closed. The Bellevue, Washington-based company will invite employees from those locations to transfer to some of the 17 other offices, where 1,400 positions are being added, according to a statement. The company has 36,000 U.S. employees.