Toyota’s Toyoda Seeks to Rebuild Trust After Recalls
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Toyota Motor Corp. is focused on restoring customer confidence as the world’s biggest automaker revamps quality control efforts following its worst recall crisis, President Akio Toyoda said.
“Customers will make the judgment” as to whether Toyota has solved concerns arising from recalls, Toyoda told reporters yesterday in Nagoya, Japan. “We’re doing everything possible to earn their continuing trust.”