The Complex Business of Recycling E-Waste

Photograph by Matthias Jung/laif/Redux
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IBM’s massive recycling facilities are more like rehabilitation centers. Most of the computers, printers, and servers—castoffs from IBM’s offices, along with equipment previously leased to corporate customers—are refurbished and resold. Some are salvaged for parts.

But inevitably some electronics are too old to resuscitate. Therein lies one of the biggest conundrums of the digital age: How to properly dispose of e-waste, which contains toxic materials such as lead, mercury, and cadmium. “It’s easy to buy something, but it’s hard to get rid of it,” says Richard Dicks, general manager for the IBM division that handles the triage.