Shira Ovide, Columnist

Amazon Tries to Prove It’s Not a Dickensian Workhouse

Its $700 million retraining program counters criticism that its warehouses are sweatshops and dead ends for low-wage workers.

Amazon is trying to make sure this isn’t a dead end.

Photographer: Bess Adler/Bloomberg
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You can identify companies’ sore spots by what gets them angry.

Last week, the executive in charge of Amazon.com Inc.’s logistics operation tweeted a rebuttal to a television show. Comedian John Oliver had devoted one of his trademark scathing and hilarious HBO segments to the working conditions in warehouses that handle e-commerce orders. Amazon was not the only company pilloried, but it was the most prominent.