, Columnist
Whatever Happened to ‘Don't Get in a Car With Strangers?’
Ride-hailing companies need to release more data to improve accountability and safety.
How much do you know about the person who's driving you?
Photographer: Ore Huiying/BloombergThis article is for subscribers only.
On the morning of March 26, 2018, my colleague Yoolim Lee ordered a Grab ride in Singapore. Within hours, she was lying in hospital with a fractured vertebrae and a vertebral artery dissection.
Her story, published in the Jan. 19 edition of Bloomberg Businessweek, is the result of what happens when a deeply personal incident collides with journalistic curiosity. Lee’s tale also brings to the fore something about the ride-hailing industry that’s been sitting in the subconscious of many executives, regulators and consumers: What about safety?