, Columnist
It’s the Wrong Time for a Facebook Surveillance Device
The company is asking too much of users to trust its video-chat gadgets.
Give me another chance.
Photographer: Mladen Antonov/AFP/Getty Images
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Facebook Inc. constantly asks its users how they’re feeling about the social network. Those temperature checks of more than 2 billion people must give the company evidence that it has passed the peak of public suspicion stirred by its fumbles in protecting people’s digital information, doubts about the company’s political motives, and scandals about its role as a tool for foreign propagandists, conspiracy theorists and violent mobs.
Facebook knows its audience — or at least it has a lot of information about it. But I think Facebook is still misreading the mood.