Russian Hackers Aren't the NSA's Biggest Problem

It's hard to say which is more disturbing: Reports that hackers have obtained some of the National Security Agency's most classified cybertools and are auctioning them off on the internet -- or that, 15 months into its investigation, the agency still doesn't know if it's dealing with an outside hack, a leak or both.

In short, the agency is reeling. What the NSA needs most of all -- aside from finding out how the hackers, suspected to be a Russian group known as the Shadow Brokers, got the material -- is a change in culture. Fortunately, there are precedents for a security agency seeking to restore its reputation and credibility: the actions taken by the FBI and CIA after the moles Robert Hanssen and Aldrich Ames, respectively, were exposed in 2001 and 1994.