Best Buy Faces Unmerry Christmas

To beat Amazon, Best Buy has to change the way it competes.

To its immense credit, Best Buy Co. has confronted the challenge of Amazon.com Inc. head on. Oh, yes, it could have done so faster. But really, most companies remain in denial until the Grim Reaper is knocking on the door and peering in the windows to see if anyone's home. Merely getting organized for change while you're still basically profitable is by itself quite an achievement.

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