No, Elon Musk Hasn’t ‘Discovered’ Fraud at Social Security
Any that takes place appears to be of the small change, one-person-at-a-time sort, not the larger-scale continuing issues at Medicaid and Medicare.
Pretty efficient.
Photographer: Justin Sullivan/Getty Images
Last year, it suddenly fell to me to manage the affairs of a couple of ailing and now deceased elderly people (my parents-in-law). As anyone who has been through this ordeal knows, it involves spending lots and lots of time on the phone and online communicating with banks, insurers, medical billing departments and other service providers.
The experience offers a useful perspective on the efficiency and responsiveness of various institutions. The worst were, big surprise, a cable company and a health-plan administrator. Banks varied in their customer service, with small banks generally more pleasant to deal with than big ones, although I did find it endearing of big bank Capital One that I could always tell my question was about to be answered or problem solved when my call was finally transferred to someone with a Southern accent.