Editorial Board
Managing Health Records Shouldn't Be This Maddening
The US has spent $35 billion on immature technology that frustrates patients and infuriates doctors.
It seemed like a good idea.
Photographer: Brendan SmialowskiThe US health-care system exchanges tens of millions of patient records a day. Thanks to recent technological advances, the ability to analyze such large amounts of data has improved markedly.
Why, then, are patients still filling out clipboards of redundant information, or juggling multiple passwords and portals to make a doctor’s appointment?