Parmy Olson, Columnist

OpenAI Can Rebuild Trust by Being Less Secretive

Sam Altman's priority now that he's back on the board should be to fix the "breakdown in trust" between the company and the public.

March 12, 2024 at 3:05 PM UTC

By Parmy Olson

Parmy Olson is a Bloomberg Opinion columnist covering technology. A former reporter for the Wall Street Journal and Forbes, she is author of “Supremacy: AI, ChatGPT and the Race That Will Change the World.”

Sam Altman can make OpenAI’s future even brighter.
Photographer: David Paul Morris/Bloomberg

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The board scandal that employees of OpenAI now call “The Blip” is threatening to live up to its nickname — and it shouldn’t.

The company recently announced the findings of an independent legal review into Chief Executive Officer Sam Altman’s firing last November and framed the result as largely exonerating its actions. OpenAI’s new board “expressed its full confidence” in Altman’s continuing leadership based on the law firm’s analysis; much of the tech industry has moved on, eagerly awaiting an upgrade to ChatGPT later this year.