, Columnist
Britain’s Beloved John Lewis Has Fallen From Grace
Both the department store and Waitrose are under strain. It’s time to focus on being a better shopkeeper.
Disappointed.
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Singer Adele once insisted that fame hadn’t changed her — aside from her switching to Waitrose from Tesco. These days, the megastar might not have bothered with the upscale supermarket beloved by middle England.
Waitrose and sister company John Lewis department stores, both national treasures in the UK, are under serious strain.