Parmy Olson, Columnist

‘I Got This Wrong’ Wasn’t the Apology We Needed From Big Tech

As they slashed thousands of jobs, founders of Facebook, Twitter and Stripe expressed regret for excessive optimism. But that wasn’t the real problem.

November 10, 2022 at 11:02 AM UTC

By Parmy Olson

Parmy Olson is a Bloomberg Opinion columnist covering technology. A former reporter for the Wall Street Journal and Forbes, she is author of “Supremacy: AI, ChatGPT and the Race That Will Change the World.”

Contrite for all the wrong reasons.
Photographer: Eva Marie Uzcategui/Bloomberg

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It’s par for the course to make mistakes in technology. A product goes nowhere so you shut it down and move on; regulators give you slaps on the wrist; you fight the odd lawsuit. Most costs amount to pocket change because when you’re moving fast and breaking things in tech, consequences aren’t that painful.

Except now they are.