, Columnist
Amazon Can’t Keep Thriving Without Fixing Its Culture
A better-than-expected earnings report has buoyed investors. But an inability to keep talented employees should be a red flag even for a wildly successful company.
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Just because the Great Resignation may be greatly exaggerated doesn’t mean managers can breathe a sigh of relief.
Yes, as my colleagues Justin Fox and Allison Schrager have each pointed out, it’s front-line and blue-collar workers — not office workers — who have been leaving their jobs at historically high rates. And even so, the quits rate is still only about 3%. And it’s a metric we’ve only tracked for about 20 years.