Artificial intelligence isn’t always so smart. It has amplified outrage on social media and struggled to flag hate speech. It has designated engineers as male and nurses as female when translating language. It has failed to recognize people with darker skin tones when matching faces.
Systems powered by machine learning are amassing greater influence on human life, and while they work well most of the time, developers are constantly fixing mistakes like a game of whack-a-mole. That mean's AI’s future impact is unpredictable. At best, it will likely continue to harm at least some people because it is often not trained properly; at worst, it will cause harm on a societal scale because its intended use isn’t vetted — think surveillance systems that use facial recognition and pattern matching.