Cathy O'Neil, Columnist

Facebook’s Algorithms Are Too Big to Fix

But by demanding specific types of data, authorities can start to hold the company accountable.

Beyond repair.

Photographer: Olivier Douliery/AFP/Getty Images
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This week’s Congressional testimony by whistleblower Frances Haugen drove home an important message: Facebook is actively harming millions, perhaps billions, of users around the world with a host of algorithms designed to boost engagement and advertising revenue.

This leaves the question: what should be done? The sheer size and complexity of the task precludes a simple answer. But as someone who makes a living auditing algorithms and seeking to limit the damage they can do, I have some ideas.