Implicit Bias Training Doesn't Work

From Google to Papa John’s to Buffalo Wings and Starbucks, more companies are introducing implicit bias training. These HR-sponsored courses are intended to foster diversity and inclusion by making employees more aware of unconsciously believed negative stereotypes. The idea is that if we can combat our underlying biases, we’ll decrease discriminatory behaviors at work and level the playing field for women and underrepresented minorities.

And yet despite the growing adoption of unconscious bias training, there is no convincing scientific evidence that it works. In fact, much of the academic evidence on implicit bias interventions highlights their weakness as a method for boosting diversity and inclusion. Instructions to suppress stereotypes often have the opposite effect, and prejudice reduction programs are much more effective when people are already open-minded, altruistic, and concerned about their prejudices to begin with.