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Sarah Halzack

Bed, Bath & Beyond's Slump Puts Its CEO on the Spot

Efforts to keep up with rivals aren’t working, and investors' patience is growing thin.
Photographer: Daniel Acker/Bloomberg

Give Bed Bath & Beyond Inc. credit for one thing: It isn't standing by idly as the home-goods business is rocked by new competition and changing shopper behavior. Instead, the retailer is expanding its online assortment, introducing design-consultation services and testing a membership program similar to Amazon Prime.

The problem is, there's scant evidence any of it is working.