, Columnist
Still Clutching an Old iPhone? You're Not Alone
If people keep holding onto old iPhones, it could end up looking like the waning PC industry.
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I hate to be a party pooper, but I am. Apple Inc.'s decision to do the right thing for customers will be bad for business.
You probably know that Apple (sort of) apologized for not telling people about a software tweak it made about a year ago that slowed performance of iPhones with worn out batteries, to prevent them from shutting down unexpectedly. Apple pledged to make it easier for people to check the health of their iPhone batteries, and it cut the price of replacing them from $79 to $29. It's the right thing to do, even if Apple had to be shamed into doing it.