Prognosis

What’s Changed — and What Hasn’t — One Year After the UnitedHealth Shooting,

Insurers have made some concessions, but public frustration remains.
A law enforcement officer at the scene of the shooting in New York on Dec. 4, 2024.Photographer: Yuki Iwamura/Bloomberg
Lock
This article is for subscribers only.

Hi, it’s John in New York. Today marks a year since UnitedHealth Group executive Brian Thompson was killed outside the company’s investor conference in Manhattan. The shooting focused attention on public fury over insurance industry practices. What’s changed since then? More on that below, but first ...

Brian Thompson’s murder a year ago shocked the world. The shooting of the UnitedHealth insurance chief was quickly followed by online expressions of rage at the industry he represented.