Australia Briefing

Optus Struggles to Contain Fallout From Fatal Outage

The Optus logo atop its store in Sydney in March 2024.

Photographer: Brendon Thorne/Bloomberg

Good morning, it’s Angus here in Sydney. Here’s what you need to know on this Thursday morning, as pressure mounts on Optus and its parent Singapore Telecommunications following last week’s lethal outage. But first...

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Optus said last week’s network outage left 480 customers unable to reach emergency services, as the Singapore Telecommunications Ltd.-owned business started a review into the fatal blunder. SingTel, which relies on Optus for half its revenue, is scrambling to contain the fallout from the botched Sept. 18 network upgrade that led to the deaths of four people. Australian Communications Minister Anika Wells has summoned SingTel to a meeting in Australia next week.