
Today’s special is on your mobile phone.
Illustration: Stephanie Davidson/Bloomberg CityLab
Dining Out, Digitized
Many restaurants dropped printed menus during the pandemic in favor of QR codes sending diners to online ordering platforms. Will eating out be the same?
Add the analog menu — soggy from wet glasses, or ketchup-stained — to the long list of things the pandemic disrupted.
Although by now there’s scant evidence that germy surfaces aided the transmission of Covid-19, thousands of eateries across the globe responded to the threat by introducing touchless, digital ordering. Diners venturing back into restaurants that have re-opened to full capacity are often finding that some familiar icons of the eating-out experience — leather-bound wine lists, card-stock notices offering daily specials and signature cocktails — are missing. They’ve been replaced by black-and-white QR codes posted on tables and mounted on walls.