SocGen Turns to Microsoft’s Copilot After Scrapping Own AI Tool

Societe Generale SA is scrapping a self-developed artificial intelligence tool in favor of Microsoft Corp.’s Copilot solution, highlighting the challenges even large lenders face in building out their own offering in the cost-intensive technology.

The French lender, which rolled out the tool known as SoGPT as an internal assistant for its workforce more than a year ago, has been decommissioning it since the end of last year, according to people familiar with the matter. The decision came after SocGen realized that the gap to other tools was widening, with employees complaining that SoGPT wasn’t up to date, the people said.