Transportation
Ryanair Hit by €256 Million Fine in Italy Travel Agency Spat
The relationship with Ryanair and Italian authorities has been strained in recent years.
Photographer: Jason Alden/BloombergRyanair Holdings Plc was fined nearly €256 million ($302 million) by Italy’s antitrust watchdog for allegedly using an “abusive strategy” to thwart customers who booked through travel agencies.
The Rome-based competition authority said Europe’s most popular airline imposed barriers such as additional facial verification on those passengers, blocked certain agency bookings by disabling payments and deleting accounts, and repeatedly disrupted sales.