Complaints About UK Rental Properties Climb to Highest on Record

Complaints against UK landlords are at a record high, almost doubling over the past decade — and that’s before sweeping new rules to bolster renters’ rights come into force.

Freedom of Information responses from councils across the country show the average number of complaints made by private and social tenants per local authority rose to a record 1,200 in 2024 from 1,150 a year earlier, and compared to less than 700 ten years ago.