Anthropic Finds Businesses Are Mainly Using AI to Automate Work

More than three quarters of companies’ usage of Anthropic’s Claude AI software involved automation patterns, according to a new report.

Photographer: Gabby Jones/Bloomberg

Businesses are overwhelmingly relying on Anthropic’s artificial intelligence software to automate rather than collaborate on work, according to a new report from the OpenAI rival, adding to the risk that AI will upend livelihoods.

More than three quarters (77%) of companies’ usage of Anthropic’s Claude AI software involved automation patterns, often including “full task delegation,” according to a research report the startup released on Monday. The finding was based on an analysis of traffic from Anthropic’s application programming interface, which is used by developers and businesses.