FTC Probing Complaints About Hims’ Cancellation Practices

The Hims app

Photographer: Gabby Jones/Bloomberg

For more than a year, the Federal Trade Commission has been investigating Hims & Hers Health Inc.’s business practices, including whether it has made it too hard for customers to cancel subscriptions, according to people familiar with the probe.

The company, which hasn’t been formally accused of wrongdoing, didn’t respond to a Bloomberg request for comment. Hims House, a Hims investor community, said in a post on X that it received an official statement from the company saying the inquiry was previously disclosed.