Starbucks Plans Kiosks to Cut Long Lines at Airport Locations
Starbucks Corp. is working on adding ordering kiosks to busy locations in the US that cater to on-the-go customers.
The Seattle-based coffee chain has been exploring how to shorten lines at high-traffic places such as airports, Chief Operating Officer Mike Grams said in an internal meeting this week, according to a recording reviewed by Bloomberg News. Snaking queues of caffeine-deprived travelers are a common sight at terminals around the US.