Consumer
Tiffany Workers Mock Forced 'Joy' That Exacerbated Staff Exits
Tiffany reneged on a pledge to pay some bonuses, which current and former employees say hurt the jeweler’s reputation. The company says it has a ‘clear vision,’ evident in sales growth and talent acquisition.
Tiffany & Co. store on Fifth Avenue in New York.
Photographer: Jeenah Moon/BloombergThis article is for subscribers only.
When Tiffany & Co. executives were looking for ways to boost staff morale, they rolled out an internal app called “Tiffany Joy.”
They asked workers to post photos celebrating couples getting engaged, colleagues’ big sales and other meaningful moments at stores.