Sonos CEO Leaving After Botched App Revamp Led to Customer Revolt

  • ‘We’ve let far too many‬‭ people down,’ company tells staffers
  • Former Snap and Pandora executive Tom Conrad named interim CEO
Sonos’ Patrick Spence.Photographer: David Paul Morris/Bloomberg
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Sonos Inc. Chief Executive Officer Patrick Spence is leaving after eight years in the job, a move that follows a botched app revamp that upset customers and stymied growth.

The audio technology company named Tom Conrad, a board member and former executive at Snap Inc. and the Pandora music streaming service, as interim CEO effective Monday and said the company has hired a firm to find a new leader. Sonos said the move isn’t related to its first-quarter financial results, which will be announced in February.