Cybersecurity
Starbucks Using Pen and Paper to Track Pay After Vendor Hack
- Hack at Blue Yonder has ripple effects on tech firm’s clients
- Coffee giant says store hours unaffected, service ongoing
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Starbucks Corp. said a ransomware attack at a third-party software supplier has disrupted its system for tracking employee schedules, forcing the coffee giant to manually tally workers’ hours and pay.
Blue Yonder Group Inc., a Panasonic subsidiary that provides supply chain management software, said its systems were disrupted by a Nov. 21 “ransomware incident.” Starbucks is among its customers and uses Blue Yonder software to schedule shifts and track retail workers’ hours in North America, a company spokesperson said.