Walmart’s Antidote to Locked Up-Products: A Key on Your Phone
- Some staff can use mobile devices to unlock display cases
- Technology could be offered to Walmart+ loyalty members
Shelves of baby formula in a Walmart Supercenter in Houston, Texas.
Photographer: Brandon Bell/Getty ImagesThis article is for subscribers only.
Walmart Inc. is testing technology in stores that would let people open security locks for products from their cellphones, a bid to protect against theft without hindering sales.
The technology is live in a few hundred Walmart stores and allows employees to unlock cases without manually using keys, according to a person familiar with the test who wasn’t authorized to speak publicly on the matter.