Consumer

‘I Need Your Help’: New CVS Health CEO Issues Plea to Employees

  • Longtime executive David Joyner appointed by board Oct. 17
  • Joyner highlights challenged industry, need to come together

David Joyner during a Senate Health, Education, Labor, and Pensions Committee hearing in 2023. 

Photographer: Al Drago/Bloomberg
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CVS Health Corp.’s new Chief Executive Officer David Joyner issued a plea for help to workers as he sets upon fixing the troubled health conglomerate he took over from ousted CEO Karen Lynch.

“Here’s where I need your help,” Joyner said in an internal memo sent to staff on Friday seen by Bloomberg News. “It is no secret that our industry faces significant and dynamic challenges, and that CVS Health must make financial and operational improvements to drive elite execution and maintain our position as a leading health care company,” he said.