Amazon Unveils AI Tool to Help Drivers Find Packages Faster

  • Technology will shorten typical delivery route by 30 minutes
  • CEO Jassy is shaving costs in low-margin e-commerce business

The tool will be deployed in 1,000 Amazon vans next year and will shorten the typical delivery route by about 30 minutes, the company said.

Photographer: Angus Mordant/Bloomberg
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Amazon.com Inc. unveiled a new artificial intelligence tool designed to solve a major pain point in its quick delivery apparatus: drivers rummaging through cluttered vans at each stop searching for packages.

The technology projects a green circle on packages to be delivered at each stop and red Xs on those to be delivered later, Amazon said Wednesday at a Nashville media event focused on its logistics and online shopping initiatives.