Ryanair’s Customer Data Process Under Review by Regulator

Ryanair passenger jets.

Photographer: Andrey Rudakov/Bloomberg
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Ryanair Holdings Plc’s processing of personal data will be reviewed by Ireland’s data protection regulator after some customers complained about the airline asking for additional identity verification for tickets bought on third-party booking websites.

The Irish Data Protection Commission opened an inquiry into Ryanair’s customer verification process for passengers who book flights through third party websites and online travel agents, it said on Friday in a statement.